We believe everyone should have the opportunity to experience Marble Arch Caves.
Creating an inclusive and welcoming destination is a key part of our commitment to responsible and sustainable tourism.
Our commitment includes:
- A Virtual Reality Cave Experience for visitors who are unable to access the underground cave, ensuring they can still experience its beauty and learn about its unique geology.
- An accessible visitor centre with lift access, accessible toilets and designated parking to help make visits as comfortable and convenient as possible.
- Hearing loop facilities, translated tour scripts and multilingual website content, making information and experiences accessible to a wider range of visitors.
- A Personal Assistance Support Scheme (PASS) for visitors who require additional assistance during their visit.
- Visual Access Guides, Social Stories and recognition of JAM Cards, helping to support visitors with hidden disabilities and those who may need extra understanding or assistance.
- Sensory-friendly events and experiences throughout the year, creating opportunities for more people to enjoy Marble Arch Caves in a welcoming and supportive environment.
By continually improving accessibility and removing barriers wherever possible, we aim to ensure that every visitor feels welcome and can enjoy a meaningful experience. Creating inclusive experiences is an essential part of our commitment to sustainability and ensuring that the benefits of tourism can be enjoyed by everyone.
