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Plan your visit

When you’re looking for days out with family and friends. Pondering over things to do in the area.

Think deeper, think beneath your feet; because hidden beneath the mountains and woodlands of west Fermanagh is a magical world of caverns and the fascinating story of the Marble Arch Caves waiting for you to discover.

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Owenbrean Walking Tour

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  • Opening timesOpening times

    Marble Arch Caves 2019

    January – February
    CLOSED

    March – June
    10:00am – 4.00pm Daily

    July – August
    9:30am – 6:00pm Daily

    September
    10:00am – 4.00pm Daily

    Tours running: Every 20 minutes with last tour leaving at 4:00pm.

    October
    10:00am – 4:00pm Daily

    Tours running: Every 30 minutes with last tour leaving at 4:00pm

    November
    10:30am- 3:00pm Wednesday – Sunday Tours Running
    11:00am- 3:00pm Wednesday – Sunday Marble Arch Cafe 

    The Marble Arch Caves will be closed after Sunday 1st December until the 2020 Season.

    The Marble Arch Caves Cafe
    9:00am – 5:00pm Daily March – October
    11:00am – 3:00pm Wednesday – Sunday – November

     

  • FacilitiesFacilities

    Marble Arch Caves Visitor Centre

    • Visitor Information point
    • Marble Arch Caves Café
    • Souvenir shop
    • Exhibition area
    • Free audio visual presentation
    • Lift- Access for all.
    • Toilets including accessible toilets and baby changing facilities
    • Free WiFi
    • Car Parking  -Coach Parking,  Blue Badge Parking and Electric car chargers parking
    • Bicycle stands
    • Picnic facilities
  • Group bookingsGroup bookings

    The Marble Arch Caves offers all the attractions and facilities necessary for a great group outing. We welcome group visitors, including international, community, youth and educational groups.

    Group Bookings

    These apply to groups of 10 or more paying customers visiting the Marble Arch Caves, pre-booking is strongly recommended to ensure you are guaranteed your requested time slot and to benefit from discounted group rates. We do not charge booking fees. Full contact details must be provided for a nominated leader who will remain in charge of the group on the day of the visit.

    To book please contact our customer service team who are eager to assist you. Please inform the team of any medical or accessibility needs your group may require before you make your booking.

    On your arrival

    A coach drop off/pick-up point is located in front of the main entrance of the Marble Arch Caves Visitor Centre, with a 10-minutes set down.  The coach is required to park in one of the allocated coach car parking spaces located in the main car park, which is a minute walk from the Visitor Centre. The group should  both enter the site and pay as a single party.

    You are required to arrive 30 minutes before your allocated cave tour time slot and tickets are collected upon arrival at our reception desk by the group leader/supervisory adult.

    Groups who are not pre-booked will be charged general admission rates upon arrival. During our busy periods it is important for you to pre-book if you wish to avoid disappointment.

     

  • AccessibilityAccessibility

    This guide is designed to help provide information on areas that may be helpful for people with access requirements.

    Car Parking

    There are 5 designated spaces for people who hold a Blue Badge in the main carpark next to the main entrance to the Visitor Centre. Patrons are advised not to use these spaces unless entitled to do so, with their Blue Badge displayed prominently. A drop off point is available to the left of the front entrance door.

    Getting to the Venue

    There are two entrances from the car park area:

    1)    A footpath from the car park to main entrance.  2)    A tarmac lane around the side of the visitor centre to the entrance at the back of the building.

    There are dropped kerbs along the footpaths from the car park and a ramped approach up to the front entrance doors.

    Entrance

    To enter Marble Arch Caves Visitor Centre, you must first go through the main glass doors into a large entrance area.  The doors are not automatic but there is a bell on the right-hand side if you require assistance.

    Reception

    The reception desk is to the right of the Main Entrance Area. The reception desk has a lowered level on the right-hand side.  A hearing loop system is available. Please make staff aware if you need to use the system.

    Display Area

    There are displays in the middle and sides of the visitor centre showing the formation, history and geology of the Marble Arch Caves.

    The area is a large open space with a level floor.

    Meeting Room

    To get to the meeting room space there are two small steps, handrails are not provided. If a person needs to use a ramp to enter the room please make staff aware. The furniture can be easily moved to suit the customer`s requirements.

    Souvenir Shop

    The souvenir shop can be found just past the reception area. The souvenirs are displayed along the walls and middle of the room.

    Toilet Facilities

    There is an accessible toilet located to the right before the reception area of the main visitor centre. There is an emergency alarm cord beside the Toilet.

    Stairs in Visitor Centre

    There is only one area of stairs in the visitor centre. The stairs  are in the middle of the main entrance building. The stairs have handrails on both sides. There are two flights of stairs with a landing between them. A lift is available opposite the reception desk. The stairs lead to the lower level where the Cafe, Audio Visual Room and Cave Tour waiting area are located.

    Flooring

    The flooring throughout is level and green in colour.

    Marble Arch Caves Tour

    The Cave Tour is approximately 75 minutes in duration. The tour consists of a subterranean boat trip followed by a walking tour.  The tour is led by a trained guide and consists of embarking and disembarking from a subterranean boat, walking along discrete lighted pathways and negotiating hand railed steps (there are see-through panels between the steps).  The show cave is not accessible for wheelchairs or pushchairs/prams.

    Audio visual room

    Located on the lower level of the Visitor Centre, the entrance doors are wide and double doors. There are discrete lighting however main lights can be switched on. The room permits inclusive access.

    Marble Arch Café

    The café is located past the souvenir shop on the lower level of the visitor centre, there is a lift available, (opposite reception desk) which provides access to the lower level or alternatively it can be reached around the side of the visitor centre and through the entrances at the back. The furniture can be easily moved to accommodate the customer.

    Facilities for those who are Hard of Hearing

    A portable hearing loop system is available at the reception area.

    Facilities for those with Visual Impairments

    Guide/Assistance Dogs are welcome in the visitor centre. If you are using a Guide/Assistance Dog, please let reception know so they can provide you with a best possible service.

    Personal Assistance Support Scheme (PASS)

    The PASS Scheme provides a complimentary ticket to a person for their companion, where that person would not be able to attend or use the services at the Marble Arch Caves without that companion.

    The complimentary ticket can only be booked by phone or in person and by referencing your Scheme membership number. You can collect a registration form for this scheme from Reception at the Marble Arch Caves or download it from  www.fermanaghomagh.com

    Feedback

    The Marble Arch Caves welcomes your feedback on any areas that could be improved to enable us to make your visit a more enjoyable one.

    The Marble Arch Caves will endeavor to include changes where reasonable and possible to do so.

    If you require any further information or guidance, please contact the Marble Arch Caves  on +44 (0)28 66321815 or email mac@fermanaghomagh.com

  • Frequently asked questionsFrequently asked questions

    Marble Arch Caves 

    What is on offer at the Marble Arch Caves?

    Visitors to the Marble Arch Caves can experience a fascinating natural underworld of rivers, waterfalls, winding passages and lofty chambers while stunningly beautiful cave formations glisten all around.  Tour groups depart the visitor centre throughout the day, in the care of one of our enthusiastic and interesting tour guides.  The tour consists of a short walk down through the Cladagh Glen National Nature Reserve; a relaxing 10 minute underground boat journey; and a pleasant stroll of approximately 1.5km through the show cave.  There are a few sets of steps within the show cave system and 154 steps to exit the cave.  Your tour guide will pause along the way to give a fun, interesting and educational commentary suitable for all age groups to engage with and enjoy.

    Can you go into Marble Arch Caves without a tour?

    No, you are required to book onto a cave tour and experience the show cave with a tour guide.

    How long does the tour last?

    The guided tour lasts 75 minutes however in the event of heavy or persistent rain it may be reduced.

    Do I need special clothes and footwear for the cave tour?

    Normal clothing is adequate for the cave tour with an additional fleece or coat.  Appropriate sturdy footwear with good grip and ankle support should be worn.

    Is the tour suitable for all age groups?

    Yes, the tour is suitable for all age groups.

    What level of fitness do I need?

    There is a certain level of fitness required to undertake a tour as there are a number of steps within the cave system and approximately 154 continuous steps to exit.

    When making a booking you are required to confirm that you and members of your party are in good health. Please note health issues such as cardiac, respiratory or epilepsy could be exacerbated by the cave environment.

    It is your responsibility to ensure that you and members of your party with a medical condition bring appropriate medication with you for your visit.

    Is the cave wheelchair accessible?

    No, unfortunately the cave is not wheelchair accessible.

    Can I take pushchairs (buggies) into the cave?

    Pushchairs are not permitted. You can use a front baby carrier and back carrier (as long as the childs head is lower than the adults).

    Can I take a dog into the cave?

    Only guide and service dogs are permitted on a cave tour  and inside the Marble Arch Caves Visitor Centre.

    I’m claustrophobic. Could I go into the show cave ?

    The majority of the show cave is through large chambers and passages with plenty of room to move. The only areas of the cave tour which may pose a concern to some people is the subterranean boat trip and moses walk. Both sections require you to lower your head for a short duration.

    Thousands of people visit the show cave yearly and have an enjoyable trip. For further clarification please contact us.

    Booking your tickets

    How do I book my cave tour?

    Tickets can be purchased through online booking or contacting us directly.

    What is a group booking?

    Group bookings apply to 10 or more paying customers. To make a group booking please contact the Marble Arch Caves. (Please note: You are unable to make group bookings online).

    Should I book in advance?

    Advance booking is strongly recommended particularly at peak times such as weekends, public/bank holidays and in school holidays.  Bookings can be made online by clicking the Book Now button or via telephone on +44 (0) 28 6632 1815.

    Photographs

    Can I take photographs?

    Photographs are permitted for non-commercial and personal use only. For commercial photography, video production and media activities please refer to our Media and Production Enquiries section on this website.

    Can I bring a selfie stick or tripod into the cave?

    No, neither are permitted in the cave due to conservation and health and safety reasons.

    Payment

    Do you accept Euros?

    Yes, we accept Euro notes only. Change is given in sterling.

    What methods of payment are accepted?

    Payment is taken by debit and credit card (with the exception of American Express). Payments by cash are taken  in pounds sterling and euro notes only. Please be aware that all change given is in pounds sterling.

    Do you provide cash back?

    Cashback is not available and there is no ATM on the premises.

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